VLC (VLC Solutions LLC) provides managed IT services to ensure your technology runs smoothly, our support services are delivered in a predictable manner. For VLC, the term "Managed" means we assume total responsibility for your IT Services agreed upon. Our scalable solutions allow you to choose between completely outsourced infrastructure management, project-based support and anything in between. We understand that not every technology solution fits all—that's why we work on customer specific Managed IT Solutions to save you time, resources and Money.



Our Managed IT Services


1. ON DEMAND SERVICES

  • Unlimited Remote Support (business hours)
  • Emergency onsite support (business hours)
  • After hours Response for Emergencies

PROACTIVE PLANNING & CONSULTING

  • Quarterly Business Review
  • Annual Health Check
  • Quarterly statistics reporting

PROACTIVE SYSTEMS MANAGEMENT

  • 24x7 Monitoring, patching of servers and (workstations if required)
  • Data Backup Management
  • DNS Management
  • Configuration Management

MANAGED SECURITY

  • Firewall management
  • Anti-virus Installation and Management on all servers
  • Wireless Access Points, Network Switches and Internet Modems

3. PRE-SCHEDULED ONSITE MANAGED SERVICES SUPPORT & CONSULTING

  • A dedicated onsite engineer
  • Remote on-demand user support
  • 24x7 Response for Emergencies

PROACTIVE PLANNING & CONSULTING

  • Quarterly Business Review & Annual Health Check
  • Monthly statistics reporting

PROACTIVE SYSTEMS MANAGEMENT

  • 24x7 Monitoring, patching of servers and (workstations if required)
  • Data Backup Management
  • DNS Management
  • Configuration Management

MANAGED SECURITY

  • Firewall management
  • Anti-virus on all servers and (workstations if required)
  • Website Content Filtering via OpenDNS
  • User Security Training
  • Ransomware defense

4. CLOUD SOLUTIONS

Public or Private? We have a cloud solution for You.

VLC understands IT requirements imposed on organizations from a security, regulatory and financial perspective. Let us create / manage your high-performance, affordable solutions—including cloud infrastructure, cloud-based storage and security, virtual desktop and more.


Public Cloud Solutions - Microsoft Azure

  • Infrastructure as a Service (IaaS)
  • Microsoft Azure AD and ADFS
  • Microsoft Azure Backup and Site Recovery
  • Hybrid Cloud – Extend your existing network into the Azure Cloud

Microsoft 365

  • Office 365 Implementation and Management
  • Windows 10 Implementation and Management
  • Enterprise Mobility Security and Management

Microsoft Office 365

  • Business and Enterprise Plans Implementation and Management
  • Productivity Apps like Teams Implementation and training
  • Support included

Microsoft Dynamics 365

  • CRM Solution Implementation and Management
  • ERP Solution Implementation and training
  • Data Intelligence and Analytics Solutions Implementation and Management
  • Support included

Additional Cloud Solutions

  • Cloud-based VoIP Services
  • Cloud-based Email Security and Management
  • Cloud-based Multi-Factor Authentication
  • Cloud-based Wireless Network Management

5. DESKTOP VIRTUALIZATION



Managing the Citrix portfolio of products. Simplify control of your apps, desktops, content, devices and network.

  • XenApp & XenDesktop
  • NetScaler
  • Sharefile
  • License Management Service

6. G SUITE ENTERPRISE



7. IT SERVICE MANAGEMENT

Choose what's right for you

  • Incident Management
  • Problem Management
  • Change and Release Management
  • Asset and Cost Management
  • Request Management
  • Benchmarks
  • Configuration Management
  • Knowledge Management
  • Reports and Dashboards
  • Service Level Agreements
  • Surveys and Assessments (Optional)
  • Performance Analytics (Optional)


Limitless IT: More Productive Technologies, the New Necessity.

We're Here To Make It Easier.



Stay in touch with us

Call us

+1 630-447-9852